FAQ
How do I place an order?
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Please book the piece of your choice with your selected dates through our website. Orders are only confirmed once payment is made and receipt is sent.
Do I wash the item before returning?
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No need! Cleaning is on us. Items borrowed will be cleaned and steamed before delivery. Renters are strongly advised not to iron the item to prevent damages.
Can I fit the item beforehand?
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We'd be happy to have you fit our items. Schedule a fitting through
this form.
What if I damage the item?
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Please return the item for assessment by our partner atelier. Any damages will be evaluated, and the appropriate charges will be applied to the renter.
What happens if I lose the item?
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Lost items will incur a fee of the current market value. An invoice will be sent to your email and the renter will be charged accordingly.
